Stepping Up Your Communication

Communication can be difficult. Especially at work where people will disagree and consensus is needed. Remember – everything you want to accomplish in life requires consensus and an aligned team (think about it). What people often do not think about is that most communication is non-verbal. I read these ratios:  7% comes from words (what you say), 38%

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You are the Sum of Your Actions

I have often wondered in amazement at how unaware some people are of themselves. I have listened to criminals and murderers in interviews who think they are good people with just a “problem.” I watch people who often treat their friends poorly and are always looking out for themselves, who feel like they are good

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The Place of Predictive Modeling in Our World

Predictive Modeling is a term that has become a hot button in many industries. Done properly, predictive modeling has the power to improve efficiency and outcomes in almost infinite ways. Here’s an article published in the WorkCompWire about Predictive Modeling that focuses on the workers’ compensation insurance industry. The concepts apply to many industries and I

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Transparency in Medical Bill Review

Here’s a Rising article published in WorkCompWire. It’s on the importance of transparency in a bill review program. Transparency is about trust. It’s amazing to me how often I find programs with hidden or misleading data, and the client tolerates that behavior.  At Rising, if our partner isn’t transparent and open, then that partner is

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It’s Better to Be Respected than Liked

Machiavelli in his famous book, “The Prince,” debated whether it was better for a king to be feared or loved. In today’s business world, I think the question can be rephrased as: Is it better to be “Respected” or “Liked.” It is always nice to be “liked.”  But, people do business with people they respect,

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Supply and Demand – Applies to Governments Too

Illinois just passed a law that taxes Internet retailers differently than other states do.  They also increased personal income tax and have some of the highest sales tax in the nation. Here is a video showing how they pushed an Internet coupon company to the breaking point, and they moved across the border to Wisconsin.

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Government Spending – How it Impacts You

When we hear debates on spending cuts or tax increases needed for the government, it’s sometimes hard to grasp the issue. The only way to get a grasp on what’s possible and realistic is to look at historical numbers. After all, when I see that we’re spending taxpayer dollars to continue funding Anthony Weiner’s $1.2 million

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