Experts from the annual Work Compensation Benchmark Study — Albertsons Companies, Walt Disney World Resort, Washington State Department of Labor & Industries, and Rising — share leadership insights, as well as what eight years of study data says about how high-performing organizations are embedding organizational resiliency. Key to the discussion are five essential strategies workers’ compensation executives can use to future-proof their organizations.
Experts from the annual Workers’ Compensation Benchmarking Study — Albertsons Companies, The Hartford, MEMIC, and Rising — examine what nearly 1,300 frontline claims staff think, believe and feel about their jobs. Panelists also discuss COVID’s impact on this critical talent pool.
Experts from the annual Work Compensation Benchmark Study — Albertsons Companies, Walt Disney World Resort, Zenith Insurance and Rising — share 2019 research results. The discussion focuses on the survey responses of nearly 1,300 frontline claims staff. They were asked what motivates them, what approaches they use to manage claims, how they engage injured workers, how they use technology, and what training they need. The discussion will also focus on how frontline responses mirror or differ from claims leader survey responses in previous years.
Experts from the annual Work Compensation Benchmark Study — Albertsons Companies, Wegmans Food Markets, Broadspire, and Rising — share 2018 research results. The discussion focuses on solutions for a key dilemma that threatens effective claims management and organizational viability year after year — ever-escalating medical costs.
Insurtech & Talent Crisis Crossroads: How successful claims operations maximize next generation technology and talent
Experts from the annual Work Compensation Benchmark Study — Markel Corporation, Albertsons Companies, bdb Group, and Rising — share 2017 survey results on technology and talent best practices that are clearly differentiating high-performance claims organizations.
Expert panelists — from The Hartford, Nationwide Insurance, Albertsons Companies and Rising — share 2016 results from the annual Work Comp Benchmark Study and which best practices are generating better outcomes and clearly differentiating high performing claims organizations from industry peers.
Expert panelists — from Albertsons Safeway, Nationwide Insurance, Gallagher Bassett and Rising — examine Rising’s 2015 Work Comp Benchmark Study findings through the lens of the claims talent crisis, and discuss how to align new talent with achieving better claim outcomes.