Despite industry-wide investment in the same priorities, some claims organizations consistently outperform others. Experts from the annual Workers’ Compensation Benchmark Study — Albertsons Companies, Encova Insurance, Travelers, and Rising — reveal what the latest Study findings suggest is the key differentiator distinguishing top performers from their peers, along with data-backed strategies to close the performance gap.
As AI adoption accelerates in workers’ comp, claims executives face a pivotal challenge: how to harness its potential without sacrificing empathy or outcomes. Join a panel of experts from the annual Workers’ Compensation Benchmark Study— Albertsons Companies, AF Group, The Hartford, and Rising—as they unpack real-world use cases, share research insights, and explore what it means to apply AI thoughtfully in claims management.
Experts from the annual Workers’ Compensation Benchmark Study — Albertsons Companies, Travelers, MEMIC, and Rising — discuss dozens of data points that were garnered from a survey of more than 1,300 frontline claims professionals to illuminate the current state of claims management and provide a data-backed comparison between frontline views and executive perspectives.
Experts from the annual Workers’ Compensation Benchmark Study — Albertsons Companies, Travelers, and Rising — dissect 10 years’ worth of benchmarking study data, predict where the industry is going, and prioritize key focus areas for future organizational success.
Experts from the annual Workers’ Compensation Benchmark Study — Albertsons Companies, Eastern Alliance Insurance Group, Travelers, and Rising — examine the consistently top ranked impediments to claims management mastery and how higher performing organizations are surmounting them.
Experts from the annual Work Compensation Benchmark Study — Albertsons Companies, Walt Disney World Resort, Washington State Department of Labor & Industries, and Rising — share leadership insights, as well as what eight years of study data says about how high-performing organizations are embedding organizational resiliency. Key to the discussion are five essential strategies workers’ compensation executives can use to future-proof their organizations.
Experts from the annual Workers’ Compensation Benchmarking Study — Albertsons Companies, The Hartford, MEMIC, and Rising — examine what nearly 1,300 frontline claims staff think, believe and feel about their jobs. Panelists also discuss COVID’s impact on this critical talent pool.
