November 7, 2023 – With 30 percent of claims payers achieving top performer status, what steps can the remaining 70 percent take to catch up? This is a pivotal question the Workers’ Compensation Benchmarking Study has continued to ask over its past decade of research.
Nov
07
PART 2 — A Decade of Data: 4 Key Takeaways from the Work Comp Benchmarking Study by Rising CXO Rachel Fikes | WorkCompWire | Nov 2023
Nov
01
Technology Aids Workers’ Comp Claims Advocacy featuring Rising's Work Comp Benchmark Study & Rising CEO Jason Beans | Business Insurance | Nov 2023
November 1, 2023 – Implementing advanced technology and frontline patient advocacy are neck and neck among the fastest-growing trends in workers compensation claims management, but the best results for patients often come from balancing the two, experts say.
Improved access to data and more efficient communication should not be allowed to sterilize the claims management process, they say.
Oct
31
PART 1 — A Decade of Data: 4 Key Takeaways from the Work Comp Benchmarking Study by Rising CXO Rachel Fikes | WorkCompWire | Oct 2023
October 31, 2023 – Over the past decade, claims departments have faced enormous challenges and opportunities, including changing workplace dynamics stemming from the global pandemic, employee turnover and labor shortages, an accelerated focus on digital transformation, escalating claims severity, and greater social accountability for the treatment of injured workers. Yet, looking back, it may seem that “everything and nothing has changed.” Somewhere in between is reality.
Oct
26
A Decade in Review: Rising Medical Solutions’ Latest Benchmarking Study Highlights the Evolution of Workers’ Comp featuring Rising's Work Comp Benchmark Study | Risk & Insurance | Oct 2023
October 26, 2023 – A lot has changed in the past 10 years. We survived a pandemic. More and more states have legalized marijuana for either medical or recreational consumption. Smartphones have gone from being a luxury to a commonplace technology.
With so much changing, it’s natural for workers’ compensation to take a step back and ask: How has our industry evolved over the last decade? The Rising Workers’ Compensation Benchmarking Study tries to answer that question.
Oct
12
Video: Comp Spotlight with Jason Beans of Rising Medical Solutions featuring Rising CEO Jason Beans & Rising's Work Comp Benchmark Study | Business Insurance | Oct 2023
October 12, 2023 – Business Insurance interviews Rising CEO Jason Beans about the Rising’s annual survey of claims professionals, including how it came about and key findings for the study’s 10th annual report.
Sep
27
High-Performing Comp Claims Organizations Embrace ‘Soft Skills’ featuring Rising's Work Comp Benchmark Study & Rising VP of Care Management Paige McCraney | Business Insurance | Sep 2023
September 27, 2023 – Developing “soft skills” such as empathy and active listening is fast becoming vital for those who want to successfully manage workers compensation claims, according to a recent survey of high-performing claims organizations.
Chicago-based Rising Medical Solutions on Sept. 18 released the findings of its 10th annual benchmarking survey in which it gathered the input of 388 claims leaders in 2022, identifying how claims organizations with successful claims experiences for injured workers distinguish themselves.
Jun
15
Portal Fatigue: Less is More for Frontline Claims Professionals by Rising CEO Jason Beans | WorkCompWire | June 2023
June 15, 2023 – Helping injured employees get back to productive life is an enormous and critical job. Unfortunately, it is a job that is too often focused on administrative tasks instead of high value efforts that positively impact an employee’s life. According to Rising Medical Solutions’ annual Workers’ Compensation Benchmarking Study, over one quarter of frontline claims professionals report that administrative work comprises more than 40% of their time, while nearly another quarter say it takes up 30 to 40% of their time.