The Future is Now – Telemedicine in the Marketplace

For years, telemedicine has been touted as the next frontier in healthcare. Based on data from multiple health systems, the future has arrived. Some of the country’s largest and most prestigious health systems such as Kaiser Permanente, NewYork-Presbyterian, and Johns Hopkins now boast robust telemedicine programs. At Kaiser Permanente, virtual patient encounters now outnumber in-person

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The One Litmus Test for Indispensable Employees

It’s no secret executives value employees who are smart, driven and lifelong learners. However, sometimes organizations can get bogged down with too many key performance indicators (KPIs), copious desirable employee traits and overly complex review processes, so it’s nice to have a quick, “back-of-the-napkin” measure of employee value. According to businessman Mark Cuban, the secret

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Rest and Fewer Reps Hasten Learning

We all know the saying “Practice makes perfect.” According to Malcolm Gladwell’s Outliers, at least 10,000 hours is required to be a true expert. Many of us assume that aspiring experts must cram those hours into uninterrupted practice sessions and master one topic at a time before moving on. But the conventional wisdom of “blocking”

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The Paradox of Expertise

Why did no one in the taxi industry create a phone app to improve the ride ordering process (Uber)? Why didn’t Sear’s dominate online sales (Amazon)?  Why didn’t the Big Three auto companies design the first really innovative electric car (Tesla)? Expertise and experience should be a competitive advantage when it comes to innovation. Yet, the

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