Mar 8, 2021 – Rising Medical Solutions (Rising) today announced that the company achieved world class customer satisfaction in 2020 based on its Net Promoter ScoreSM (NPS®).
Mar 3, 2021 – Rising Medical Solutions, a provider of healthcare management solutions for the workers’ compensation, auto, liability and group health markets, and Sapiens International Corporation (NASDAQ and TASE: SPNS), a leading global provider of software solutions for the insurance industry, announced today a partnership and integrated offering that will provide carriers with the tools and intelligence to make well-informed, data-driven, equitable payment decisions as to medical care/treatment.
Nov 19, 2020 – As the industry approaches a looming talent crisis, workers’ comp payers might be asking themselves how can they attract more frontline claims professionals to the industry. Read what three members of the Workers’ Compensation Benchmarking Study’s advisory council – from Rising, MEMIC, and The Hartford – have to say as they discuss the study’s data-backed strategies for retaining and recruiting young industry talent.
Nov 11, 2020 – When embracing empathic curiosity in workers’ compensation claims, we gain a better understanding of what is really going on with the injured employee. In her Risk & Insurance Risk Insider column, Rising CXO Rachel Fikes shares how empathic curiosity helps us take better ownership and leadership of the claim.
September 15, 2020 – Chicago, IL – Rising Medical Solutions (Rising) today announced the launch of VISION™ 3.0, a new release of its healthcare management platform that streamlines claims administration and creates a fully integrated, multi-product, multi-line, medical management portal for its payer customers.
August 18, 2020 – Chicago, IL – Now in its eighth year, the Workers’ Compensation Benchmarking Study’s 2020 annual claims management survey is underway, examining new industry differentiators.
The 2020 research, guided by an Advisory Council of senior workers’ compensation executives, will investigate how claims organizations are addressing the priorities and challenges identified by frontline claims staff in the study’s 2019 survey. Industry opportunities identified by the 1,200-plus frontline participants include greater initial and ongoing training, better understanding of advocacy-based claims models, enhanced technology utilization to reduce administrative burden, and increased consideration of benefits revealed as most valuable to them.
Aug 14, 2020 – As payers continue to operate with a remote workforce, this article explores the current and future impact of the pandemic on frontline claims professionals. See what three members of the Workers’ Compensation Benchmarking Study’s advisory council – from Rising, MEMIC, and The Hartford – have to say as they discuss the pandemic and share insights gained from our annual study.