Articles & Events

October 7, 2026 – Artificial intelligence is helping workers’ compensation claims professionals spend less time on paperwork, but determining whether those savings translate into better outcomes for injured workers remains a challenge, industry experts say.

Rising Medical Solutions’ 2025 Workers’ Compensation Benchmarking Study, released in late September, found that 58% of respondents using predictive modeling and AI-driven analytics reported improved frontline staff efficiency or effectiveness. However, 28% had not assessed those gains and 35% had not assessed the effect on claim closure outcomes.

Read Full Article on Business Insurance

October 5, 2026 – The highest-performing claims organizations in workers’ compensation aren’t chasing different ideas than everyone else. They’re investing in the same things: A.I., automation, workflow redesign, a better experience for their people. What separates them is what happens after the plan gets approved.

That’s the central finding of Rising Medical Solutions’ 2025 Workers’ Compensation Benchmarking Study. The share of organizations reporting claims closure ratios of 101% or better rose to 36%, up from 30% in the prior study. And those higher performers aren’t winning on easier claims. They’re more likely to carry heavier concentrations of active indemnity claims.

Read Full Article on Risk & Insurance

September 28, 2026 – Higher-performing claims organizations achieve strong results by executing common industry priorities effectively rather than by managing simpler claim inventories, according to Rising Medical Solutions study.

Read Full Article on Risk & Insurance

August 11, 2025 – New research from Rising Medical Solutions reveals nearly half of claims professionals spend at least 30% of their time on administrative tasks, highlighting need for digital solutions. The study identified three critical challenges facing the workers’ compensation sector.

Read Full Article on Risk & Insurance

August 6, 2025 – Forty-six percent of workers compensation claims professionals spend as much as 40% or more of their time on routine tasks, with 23% saying they allocate just as much time to regulatory compliance, according to research published Wednesday by Rising Medical Solutions.

These numbers have led more claims organizations to seek technological approaches to managing claims, the study found. As of 2023, 37%  of claims organizations are using as many as six technology “systems” to help manage claims, up from 28% in 2019; 18% are using seven or more as of 2023, up from 14%.

Read Full Article on Business Insurance

December 18, 2024 – The construction industry and comorbidities are two areas of concern in the workers compensation industry, which is grappling with a rise in so-called mega claims, according to experts who say technology is working to help curb runaway costs.

Costs associated with catastrophic workplace injuries that cost more than $2 million represent less than 0.1% of workers compensation claims but account for up to 2% of all costs to insurers, according to a report released Dec. 5 by the National Council on Compensation Insurance.

Read Full Article on Business Insurance

November 14, 2024 – Business Insurance interviews Rising CEO Jason Beans about key findings from Rising’s latest Workers’ Compensation Benchmarking Study report, featuring data from a survey of 1300+ frontline claims professionals.

Watch Video on Business Insurance