WD-40 Learning Maniac: Lessons from a Learning-Obsessed Culture

Continued learning and education is a topic I frequently find myself revisiting. Ongoing exploration, innovation, and resourcefulness are three key ingredients needed to become and maintain a fast moving organization. This Harvard Business Review article about WD-40 – yes, the stuff you use for squeaky hinges – illustrates just how important continued learning is for

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The Paradox of Expertise

Why did no one in the taxi industry create a phone app to improve the ride ordering process (Uber)? Why didn’t Sear’s dominate online sales (Amazon)?  Why didn’t the Big Three auto companies design the first really innovative electric car (Tesla)? Expertise and experience should be a competitive advantage when it comes to innovation. Yet, the

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When Someone Needs to be Right — What is the Other Side?

That is correct.  The other side of the coin is that someone else has to be wrong. Probably the most common and damaging threat to a healthy relationship is the need to be right. This represents the Ego, one of the three “Evil E’s”– Ego, Envy, and Entitlement – that I’ve written about previously. When

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