Some Appreciation for Coding

Most of us have looked at our medical bills with confusion.  I did when I had medical bills piling up.  It is a separate language and art form to understand healthcare billing in our society.  It is critical that someone look at your billing.  It is a sad fact that many medical providers are more

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Move Slow at First to Move Fast

I was talking to someone the other day who conducts leadership training. Once a year, she goes out with a team to work on a training event at a large multi-national corporation. She was saying that it is always a struggle to get the company to budget a little time to get the training team members engaged and aligned

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Achieve as a Team

Congrats to the Dallas Mavericks! This was a team with non-stars or aging stars.  They had less physical talent than the Miami Heat. They were not expected to win. Yet, they did.  They moved the ball well.  Played great defense.  Looked out for each other. The better overall team beat the team with better individual

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Become a “Legend”

I have spent a lot of time surrounding myself with success.  I love being pushed and inspired by people achieving greatness.  The one thing I’ve noticed about almost all super successful people, in any form or fashion, is they all have unrelenting standards.  They aim very high in life. Here’s a great article on that very topic.

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Being Treated Fairly – It’s Nature

Here is a fascinating thing I’ve learned about human nature. People often would rather be treated fairly, but worse, than being treated unevenly but better overall. What you talking about Jason? There is a famous study done of animals showing how perceived fair treatment is ingrained into nature. This experiment was done with monkeys to

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4 Basic Human Needs for Happiness

What makes us happy?  At work?  As a consumer?  In life?  Happiness likely has the same triggers in most any part of your life. It’s a fascinating topic that can take a lifetime to master.  Many companies desire a “great customer experience,” but they really put no effort into learning what makes a great experience.

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$5 Million Typo – The Importance of Controls

Read this story about a $5 million dollar “typo.” Most of us also remember the stock market crash caused when a broker typed 15 billion shares instead of 15 million, which was dubbed the fat-fingered market crash. I recently heard a story from an employee who caught a $500,000 bill that should have been $5,000 by calling

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