Medical Concierge Approach to Handling Claims

This article highlights issues the City of Ft Worth is having with their workers’ comp Third Party Administration services. I never know what is true or not in the press, but some of the employees’ comments imply there could be some real issues. One thing jumped off the page to me in reading the article: the difference

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Training – The Hidden Risk to the Workers’ Comp Industry

This article was published by Robert Wilson, at workerscompensation.com: “In Workers’ Comp Benchmarking Study – Fail to Train, Feel the Pain.” The article is based on data in Rising’s Benchmarking Study.  It is well written, and the interpretation of the numbers is accurate.  The state of the union for training in workers’ compensation is scary.

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13 Things Mentally Strong People Don’t Do

I saw this article and thought it was great. I’ve outlined these thirteen things and have included my own thoughts. 1. They Don’t Waste Time Feeling Sorry for Themselves Fair or unfair, it just doesn’t matter.  I actually have no idea why people waste their time thinking about it.  Why waste your time and energy on things you

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A Story About Persistence and a Great Attitude

I love a great inspirational story.  This article was sent to me about Tom Stark, who I have had the pleasure of working with in the past.   He signed up for an Iron Man – when he didn’t know how to swim! His positive attitude, willingness to work hard, and desire to see things

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Outcomes More Important than Time & Effort

If you’re undergoing a surgery, would you rather go to a provider who takes their time on the surgery, or one who does the surgery well? Strange question right? You want someone that takes their time and does it well. Maybe not. This Forbes article is about a study done to compare the skill of doctors performing

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Knowing How to Compliment

  I’ve always been fascinated by human nature, and determining what makes some people resilient and able to succeed, and what makes some unable to overcome these challenges.  What is innate, what was conditioned from childhood and what can be improved in adults. One area I have seen can be caused by well intended parents.  For years, I’ve heard about

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How the $9.8 Billion Charge in Healthcare Can Get Better

It’s a stunning number — $9.8 billion dollars annually.  This represents how much hospital infections are estimated to be costing us, based on a study released by JAMA.  This is just the financial cost.  It does not take into account the human factor — the loss of life and limb associated with infections.  There are a couple

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