National Comp 2026: The Follow-Through Gap

FEATURING Rising’s work comp benchmarking study | Risk & Insurance | OCT 2026

October 5, 2026 – The highest-performing claims organizations in workers’ compensation aren’t chasing different ideas than everyone else. They’re investing in the same things: A.I., automation, workflow redesign, a better experience for their people. What separates them is what happens after the plan gets approved.

That’s the central finding of Rising Medical Solutions’ 2025 Workers’ Compensation Benchmarking Study. The share of organizations reporting claims closure ratios of 101% or better rose to 36%, up from 30% in the prior study. And those higher performers aren’t winning on easier claims. They’re more likely to carry heavier concentrations of active indemnity claims.

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