Congrats to the Dallas Mavericks! This was a team with non-stars or aging stars. They had less physical talent than the Miami Heat. They were not expected to win. Yet, they did. They moved the ball well. Played great defense. Looked out for each other. The better overall team beat the team with better individual
Here is a fascinating thing I’ve learned about human nature. People often would rather be treated fairly, but worse, than being treated unevenly but better overall. What you talking about Jason? There is a famous study done of animals showing how perceived fair treatment is ingrained into nature. This experiment was done with monkeys to
What makes us happy? At work? As a consumer? In life? Happiness likely has the same triggers in most any part of your life. It’s a fascinating topic that can take a lifetime to master. Many companies desire a “great customer experience,” but they really put no effort into learning what makes a great experience.