Comp ‘Routine Tasks’ Have Led to More AI in Industry: Study featuring Rising's Work Comp Benchmark Study | Business Insurance | Aug 2025

August 6, 2025 – Forty-six percent of workers compensation claims professionals spend as much as 40% or more of their time on routine tasks, with 23% saying they allocate just as much time to regulatory compliance, according to research published Wednesday by Rising Medical Solutions.

These numbers have led more claims organizations to seek technological approaches to managing claims, the study found. As of 2023, 37%  of claims organizations are using as many as six technology “systems” to help manage claims, up from 28% in 2019; 18% are using seven or more as of 2023, up from 14%.

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Rising Medical Solutions Publishes 12th Annual Workers’ Compensation Benchmarking Study | Aug 2025

August 6, 2025 – Chicago, IL – Rising Medical Solutions today announced the release of its 12th annual Workers’ Compensation Benchmarking Study Report. The newly published study examines how claims organizations are successfully navigating the challenge of implementing digital transformation while maintaining the human elements essential to optimal outcomes.

Based on comprehensive, first-person focus group research conducted with claims and medical management executives, the latest annual report provides real-world strategies that high-performing organizations are using to deploy artificial intelligence (AI) to enhance human performance and strategic productivity while simultaneously investing in human judgment and emotional intelligence that technology cannot replicate.

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Technology Helps Manage ‘Mega Claims’ in Comp: Experts featuring Rising CEO Jason Beans | Business Insurance | Dec 2024

December 18, 2024 – The construction industry and comorbidities are two areas of concern in the workers compensation industry, which is grappling with a rise in so-called mega claims, according to experts who say technology is working to help curb runaway costs.

Costs associated with catastrophic workplace injuries that cost more than $2 million represent less than 0.1% of workers compensation claims but account for up to 2% of all costs to insurers, according to a report released Dec. 5 by the National Council on Compensation Insurance.

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Claims Industry Sees Rise in New Employees, More Use of Tech: Report featuring Rising's Work Comp Benchmark Study | Business Insurance | Oct 2024

October 30, 2024 – The workers compensation sector is attracting more employees new to the industry, training them more and giving them more access to technology, according to Rising Medical Solutions LLC’s benchmarking study released Wednesday.

Based on 2023 data, the latest report is the 11th edition of the annual report and is based on responses from about 1,300 claims professionals, the Chicago-based managed care company said.

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Rising Medical Solutions Publishes 11th Annual Workers’ Compensation Benchmarking Study | Oct 2024

Oct 30, 2024 – Chicago, IL – Rising Medical Solutions today announced the release of its 11th annual Workers’ Compensation Benchmarking Study Report. The newly published study builds upon a decade of research into the evolving landscape of modern claims management.

Based on a survey conducted in late 2023, the most recent Report quantifies the challenges, motivations, and experiences of more than 1,300 frontline claims professionals. These professionals, with their expertise, empathy and efficiency, have long been the cornerstone of effective claims management. Yet, despite their pivotal role in driving positive outcomes, their collective voices are rarely the subject of industry-wide analyses.

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Rising Receives Five National and Regional “Top Workplaces” Awards | Oct 2024

October 7, 2024 – Chicago, IL – Rising Medical Solutions (Rising) today announced that it is a five-time Top Workplaces winner, earning three national and two regional recognitions from the Top Workplaces program within the past 14 months. Most recently, the company was named to the inaugural list of Remote Work Top Workplaces by Monster, a global online leader in employee recruitment. Rising is one of only 198 US employers to receive the 2024 distinction.

Earlier this year, USA Today also recognized Rising as a 2024 Top Workplaces USA winner, while the Milwaukee Journal Sentinel and Chicago Tribune named Rising a regional Top Workplace for the company’s respective offices in each city. Anchoring these four industry-spanning awards is Rising’s 2023 Top Workplaces win for the national healthcare sector.

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