March 4, 2020 – Chicago, IL – Longtime workers’ compensation executive Ryan Kelly has joined managed care firm Rising Medical Solutions (Rising) as Vice President of Business Development. In this role, Ryan will direct client acquisition efforts with a focus on expanding Rising’s clinical services footprint, in addition to its flagship medical bill review product.
February 11, 2020 – This article covers the industry’s talent crisis and features data from the 2019 Workers’ Compensation Benchmarking Study, including what benefits frontline claims professionals value most when making a current and/or future employment decision. The study findings are the result of nearly 1,300 nationwide survey responses from frontline claims professionals representing all payer types.
February 3, 2020 – Chicago, IL – Experts from Rising Medical Solutions’ seventh annual Workers’ Compensation Benchmarking Study will share the most recent research findings in an upcoming webinar. Entitled “Comparing Claims Leader & Frontline Staff Perspectives,” this free webinar will take place on Wednesday, February 12, 2020, from 1 p.m. to 2 p.m. EST.
January 20, 2020 – This feature article reports on some key findings from Rising’s 2019 Workers’ Compensation Benchmarking Study. Namely, the article highlights how claims executives’ and frontline claims professionals’ views largely align when it comes to day-to-day priorities and overarching goals for injured worker care. These study findings are the result of comparing nearly 1,300 survey responses from frontline claims professionals with the survey responses of claims leaders from prior research.
December 17, 2019 – Chicago, IL – With an estimated 140.3 million U.S. workers receiving workers’ compensation benefits, frontline claims professionals are personally responsible for managing a total economic outlay of nearly $100 billion dollars in benefits paid annually. Coupled with the industry’s talent crisis – with an imminent mass exodus of retiring claims professionals and challenges attracting young professionals – the impact that frontline staff have on the industry’s financial viability and injured worker outcomes cannot be overstated.
October 31, 2019 – Chicago, IL – Rising Medical Solutions executive, Rachel Fikes, has assumed a new, elevated position with the company as it looks to create further value for its two primary constituencies – its customers and its employee shareholders. Formerly the Vice President of Marketing and Director of the Workers’ Compensation Benchmarking Study, Fikes has been promoted to Chief e(X)perience Officer (CXO).
May 21, 2019 – Chicago, IL – The Workers’ Compensation Benchmarking Study’s annual survey is underway. Now in its seventh year, the 2019 study will – for the first time ever – survey frontline claims professionals (instead of claims executives) to ascertain alignment between industry leadership and staff who directly handle workers’ compensation claims. As the industry’s largest talent constituency, with the greatest influence on financial and injured worker outcomes, visibility into how their views mirror or differ from claims executives will highlight opportunities to advance the entire industry.