Press Releases

August 18, 2020 – Chicago, IL – Now in its eighth year, the Workers’ Compensation Benchmarking Study’s 2020 annual claims management survey is underway, examining new industry differentiators.

The 2020 research, guided by an Advisory Council of senior workers’ compensation executives, will investigate how claims organizations are addressing the priorities and challenges identified by frontline claims staff in the study’s 2019 survey. Industry opportunities identified by the 1,200-plus frontline participants include greater initial and ongoing training, better understanding of advocacy-based claims models, enhanced technology utilization to reduce administrative burden, and increased consideration of benefits revealed as most valuable to them.

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July 14, 2020 – Chicago, IL – Now in its eighth year, the 2020 Workers’ Compensation Benchmarking Study will investigate how claims leaders are capitalizing on the 1200-plus frontline staff survey responses from the 2019 study. The 2020 study marks another industry first, as claims leaders have never before had access to such aggregated frontline data upon which to take action. With frontline claims professionals managing a total economic outlay of nearly 100 billion in workers’ compensation benefits paid each year, much is on the line.

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March 12, 2020 – Chicago, IL – In response to the growing public health crisis posed by the coronavirus, managed care firm Rising Medical Solutions (Rising) is now endorsing end-to-end telehealth delivery for non-emergent patient care.

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March 4, 2020 – Chicago, IL – Longtime workers’ compensation executive Ryan Kelly has joined managed care firm Rising Medical Solutions (Rising) as Vice President of Business Development. In this role, Ryan will direct client acquisition efforts with a focus on expanding Rising’s clinical services footprint, in addition to its flagship medical bill review product.

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February 3, 2020 – Chicago, IL – Experts from Rising Medical Solutions’ seventh annual Workers’ Compensation Benchmarking Study will share the most recent research findings in an upcoming webinar. Entitled “Comparing Claims Leader & Frontline Staff Perspectives,” this free webinar will take place on Wednesday, February 12, 2020, from 1 p.m. to 2 p.m. EST.

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December 17, 2019 – Chicago, IL – With an estimated 140.3 million U.S. workers receiving workers’ compensation benefits, frontline claims professionals are personally responsible for managing a total economic outlay of nearly $100 billion dollars in benefits paid annually. Coupled with the industry’s talent crisis – with an imminent mass exodus of retiring claims professionals and challenges attracting young professionals – the impact that frontline staff have on the industry’s financial viability and injured worker outcomes cannot be overstated.

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October 31, 2019 – Chicago, IL – Rising Medical Solutions executive, Rachel Fikes, has assumed a new, elevated position with the company as it looks to create further value for its two primary constituencies – its customers and its employee shareholders. Formerly the Vice President of Marketing and Director of the Workers’ Compensation Benchmarking Study, Fikes has been promoted to Chief e(X)perience Officer (CXO).

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