Claims Adjusters Spend Too Much Time on Compliance: What Tools Might Help? featuring Rising’s Work Comp Benchmark Study | Risk & Insurance | Mar 2020

March 10, 2020 – A burdensome focus on compliance can delay claims closure and return-to-work. This article features data from the 2019 Workers’ Compensation Benchmarking Study, including just how much time adjusters are spending on external and internal compliance activities. It also highlights new technologies that can free up claims adjusters’ time so they can focus more on injured workers.

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Improved Benefits Is Just One Way Workers’ Comp Can Bridge Its Horrendous Talent Gap featuring Rising’s Work Comp Benchmark Study | Risk & Insurance | Feb 2020

February 11, 2020 – This article covers the industry’s talent crisis and features data from the 2019 Workers’ Compensation Benchmarking Study, including what benefits frontline claims professionals value most when making a current and/or future employment decision. The study findings are the result of nearly 1,300 nationwide survey responses from frontline claims professionals representing all payer types.

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Workers’ Comp Executives & Claims Professionals Agree: Here Are 3 Positive Developments in the Industry featuring Rising’s Work Comp Benchmark Study | Risk & Insurance | Jan 2020

January 20, 2020 – This feature article reports on some key findings from Rising’s 2019 Workers’ Compensation Benchmarking Study. Namely, the article highlights how claims executives’ and frontline claims professionals’ views largely align when it comes to day-to-day priorities and overarching goals for injured worker care. These study findings are the result of comparing nearly 1,300 survey responses from frontline claims professionals with the survey responses of claims leaders from prior research.

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Workers’ Comp Leaders Embrace Progressive Thinking to Reduce Medical Spend featuring Rising’s Work Comp Benchmark Study | Risk & Insurance | Jan 2019

This feature article reports on the most promising and realistic medical management strategies recommended in the 2018 Workers’ Compensation Benchmarking Study to help claims organizations reduce ever-growing medical spend. The study’s findings are the result of focus group research with over 40 executives from a national cross-section of self-insured employers, national and regional carriers, state funds, TPAs, brokerages and industry consultancies.

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Work Comp Benchmark Study: Top 3 Ways to Close the Claims Performance Gap | Aug 2018

Study results indicates only 24 percent of claims organizations are high performers, so how do the other 76 percent catch up?   This short report – “How to Close the Claims Performance Gap: Top 3 Findings in 5 Years of the Workers’ Compensation Benchmarking Study” –  condenses the study’s multi-year benchmarking data into the top three practices claims organizations should adopt to join their more successful peers, or risk falling further behind.  >> Five minutes to read.

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