Payers Turn to Physician Reviews to Resolve Complex Claims featuring Anne Kirby, Chief Compliance Officer & VP of Care Management | Work Comp Central | Jul 2017

As many as a quarter of serious workers’ comp claims — those with more than 30 days of lost time — involve a misdiagnosis or inappropriate treatment, according to a report by Best Doctors. Anne Kirby, Rising’s Chief Compliance Officer & VP of Care Management, comments on the report’s findings and the use of physician reviews as an effective tool for addressing misguided care.

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Work Comp Benchmark Study Releases White Paper for Overcoming Psychosocial Roadblocks with Claims Advocacy Strategies | Mar 2017

Claims leaders rank psychosocial issues as the number one barrier to successful claim outcomes according to Rising’s 2016 Workers’ Compensation Benchmarking Study survey. In this short report, co-authored by study program director Rachel Fikes and industry journalist Peter Rousmaniere, we show how claims advocacy principles at The Hartford, CNA, Nationwide, and Albertsons are taming the adverse effects of psychosocial issues and coaching injured workers to recovery and claim resolution. >> Five minutes to read.

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Study Compiles Claims Best Practices featuring Rising’s Work Comp Benchmark Study | Insurance Business America | Feb 2017

This feature article reports on how the 2016 Workers’ Compensation Benchmarking Study pinpoints the best ways to handle claims. Also included are thoughts from Rachel Fikes, Vice President and Study Program Director at Rising, and Denise Algire, Study Principal Researcher and Director of Risk Initiatives and National Medical Director at Albertsons Companies.

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