AUGUST 2026 | RISK & INSURANCE FEATURE WEBINAR
Moderator: Dan Reynolds, Editor-in-Chief, Risk & Insurance
Panelists:
- Denise Algire, Director of Health, Albertsons Companies
- Tom Stark, Regional Vice President, Commercial Lines, Encova Insurance
- Leslie Dunham, Managing Director, Medical Strategies & WC Claim, Travelers Insurance
- Jason Beans, Chief Executive Officer, Rising Medical Solutions
Overview:
For more than a decade, workers’ compensation organizations have invested in many of the same priorities—technology modernization, workforce development, process improvement, analytics, and, increasingly, artificial intelligence. So why do some organizations consistently outperform others? The 13th annual Workers’ Compensation Benchmarking Study suggests an answer. The strongest claims organizations are not managing less complex workloads, focusing on dramatically different priorities, or investing in entirely different technologies. Instead, they are doing a better job of turning strategy into execution.
Event Description:
This hour-long webinar draws on survey research from hundreds of industry claims leaders to answer:
- Why claim complexity alone doesn’t explain performance gaps between organizations
- How top performers operationalize strategy more effectively
- The growing role of AI, automation, and digital tools—and what separates investment from impact
- Why workforce practices are becoming a competitive differentiator, not simply an HR initiative
- How leading organizations align people, process, technology, and culture to drive stronger outcomes