Portal Fatigue: Less is More for Frontline Claims Professionals

AUTHORED BY RISING CEO JASON BEANS | WORKCOMPWIRE | JUNE 2023

June 15, 2023 – Helping injured employees get back to productive life is an enormous and critical job. Unfortunately, it is a job that is too often focused on administrative tasks instead of high value efforts that positively impact an employee’s life. According to Rising Medical Solutions’ annual Workers’ Compensation Benchmarking Study, over one quarter of frontline claims professionals report that administrative work comprises more than 40% of their time, while nearly another quarter say it takes up 30 to 40% of their time.

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