July 14, 2020 – Chicago, IL – Now in its eighth year, the 2020 Workers’ Compensation Benchmarking Study will investigate how claims leaders are capitalizing on the 1200-plus frontline staff survey responses from the 2019 study. The 2020 study marks another industry first, as claims leaders have never before had access to such aggregated frontline data upon which to take action. With frontline claims professionals managing a total economic outlay of nearly 100 billion in workers’ compensation benefits paid each year, much is on the line.
Jul
14
Rising Announces Direction for 2020 Workers’ Compensation Benchmarking Study | July 2020
Mar
12
Rising Activates Telehealth Task Force to Address Coronavirus Risk | Mar 2020
March 12, 2020 – Chicago, IL – In response to the growing public health crisis posed by the coronavirus, managed care firm Rising Medical Solutions (Rising) is now endorsing end-to-end telehealth delivery for non-emergent patient care.
Mar
04
Growth Leader Ryan Kelly Joins Rising with Care Management Emphasis | Mar 2020
March 4, 2020 – Chicago, IL – Longtime workers’ compensation executive Ryan Kelly has joined managed care firm Rising Medical Solutions (Rising) as Vice President of Business Development. In this role, Ryan will direct client acquisition efforts with a focus on expanding Rising’s clinical services footprint, in addition to its flagship medical bill review product.
Feb
03
Webinar to Examine Latest Work Comp Benchmarking Study Results: Comparing Claims Leader & Frontline Staff Perspectives | Feb 2020
February 3, 2020 – Chicago, IL – Experts from Rising Medical Solutions’ seventh annual Workers’ Compensation Benchmarking Study will share the most recent research findings in an upcoming webinar. Entitled “Comparing Claims Leader & Frontline Staff Perspectives,” this free webinar will take place on Wednesday, February 12, 2020, from 1 p.m. to 2 p.m. EST.
Dec
17
Annual Work Comp Benchmark Study Releases 2019 Report Comparing Claims Leader & Frontline Staff Perspectives | Dec 2019
December 17, 2019 – Chicago, IL – With an estimated 140.3 million U.S. workers receiving workers’ compensation benefits, frontline claims professionals are personally responsible for managing a total economic outlay of nearly $100 billion dollars in benefits paid annually. Coupled with the industry’s talent crisis – with an imminent mass exodus of retiring claims professionals and challenges attracting young professionals – the impact that frontline staff have on the industry’s financial viability and injured worker outcomes cannot be overstated.
Oct
31
Rising Promotes Rachel Fikes to Chief Experience Officer | Oct 2019
October 31, 2019 – Chicago, IL – Rising Medical Solutions executive, Rachel Fikes, has assumed a new, elevated position with the company as it looks to create further value for its two primary constituencies – its customers and its employee shareholders. Formerly the Vice President of Marketing and Director of the Workers’ Compensation Benchmarking Study, Fikes has been promoted to Chief e(X)perience Officer (CXO).
May
21
Work Comp Benchmarking Study Launches 2019 Survey to Poll Frontline Claims Professionals for First Time Ever | May 2019
May 21, 2019 – Chicago, IL – The Workers’ Compensation Benchmarking Study’s annual survey is underway. Now in its seventh year, the 2019 study will – for the first time ever – survey frontline claims professionals (instead of claims executives) to ascertain alignment between industry leadership and staff who directly handle workers’ compensation claims. As the industry’s largest talent constituency, with the greatest influence on financial and injured worker outcomes, visibility into how their views mirror or differ from claims executives will highlight opportunities to advance the entire industry.