The highest percentage of claims leaders (46 percent) surveyed in Rising’s 2017 Workers’ Compensation Benchmarking Study believe adjusters become expert at claims management within four to six years on the job. This begs the question, what makes a claims expert and how do adjusters become one? In this short report – Do “10,000 Hours” Make a Great Claims Professional? How Claims Teams Can Achieve Peak Performance – we feature expert interviews from Albertsons, Sedgwick, Daimler Trucks North America, and industry consultants to investigate strategies for mastery development and to provide claims leaders with a practical guide for improving workplace performance.
>> Five minutes to read.
