BY RISING CXO RACHEL FIKES | RISK & INSURANCE | NOV 2020
Nov 11, 2020 – When embracing empathic curiosity in workers’ compensation claims, we gain a better understanding of what is really going on with the injured employee. In her Risk & Insurance Risk Insider column, Rising CXO Rachel Fikes shares how empathic curiosity helps us take better ownership and leadership of the claim.