Our Advantage |
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RISING was formed with the aim to be a leader and new voice in our industry.
We balance a pioneering attitude, progressive ideas and technically innovative
solutions with a warm and friendly customer service approach. Emphasis on being
the best not the biggest, has allowed us to provide
clients with best-of-breed solutions.
RISING offers a workplace where employees can cultivate their talent and know
they are always able and expected to keep their word. RISING is a place that
fosters integrity and long lasting relationships, a place where our clients
can be comfortable and our employees can be proud.
- Consultative Service Approach - Our roots as a consultancy
give RISING significant experience understanding client needs, performing
internal analyses and providing consultative services. Such experience allows
RISING to design powerful programs with the human element in mind. Ultimately,
we understand that the success of our solutions depend on our staff's ability
to provide clients with insightful counsel and thoughtful service.
- Business Model - To facilitate the creation of industry
leading services and the best delivery model for those services, our organization
is strategically structured into 5 integral business units. Utilizing specialized
industry professionals, our practice groups bring valuable domain expertise
to RISING and to our clients.
- Advanced Technology - Developing and delivering revolutionary
technology solutions is a key focus of our organization. RISING's ground-breaking
technologies have redefined industry standards for levels of data integrity,
accuracy, fraud protection, ROI and savings clients should expect from medical
management programs.
- Maximum Savings - RISING's ability to generate significant client savings is unmatched. Our cost containment abilities have been proven by beating out the major industry players in several independent bill review tests. However, our savings don't stop with tests. RISING's successful integration of our medical bill analysis services with our medical review services has created workflow efficiencies that allow our clients to experience substantial cost savings, while still allowing providers to offer high levels of patient care.
- Simplementation - We work hard to make our clients’ experiences intuitive – from their first experience with Rising throughout the lifecycle of our relationship. The onset of our client relationships is our service implementation, which we refer to as “simplementations”, because Rising has created a client implementation process that is as simple as possible. We also design all of our services and systems for client convenience and ease of use. While our tangible savings are critical, it's our intangible savings and service that ensure we keep client business. At Rising, we don’t simply save clients money...we save them money, simply.
- Staff Development - Our whole philosophy and incentive
plan is designed to hire and maintain the best industry talent. Coupled with
our ongoing training and professional development programs, our staff maintains
their professional edge and we maintain our ability to deliver quality, innovative
solutions.
- Full Service Support - An existing client relationship
is our most cherished possession. For that reason, personalized service is
a trademark of all our programs. Every client has a dedicated Account Manager,
providing a single point of contact that is intimately familiar with specific
client needs.
- Client Self Service - Our online tools allow clients to
analyze and control claims data right at their own fingertips. These online
tools utilize complex information management techniques to impart knowledge
and guide clients to make well-informed decisions.
- Private Ownership - As a privately held company, we are
better positioned to respond quickly to clients' needs. We make decisions
based on the long term, positive impact on our clients' bottom line. RISING
accounts for items such as renewal rates, administrative load and legal expenses
to develop highly cost effective programs.
- Growth & Reinvestment - RISING maintains stringent
financial standards, including annual cash and accrual profitability requirements.
This means our clients can depend on RISING to be a consistently strong partner
in their future success.
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