High-Performing Comp Claims Organizations Embrace ‘Soft Skills’ featuring Rising's Work Comp Benchmark Study & Rising VP of Care Management Paige McCraney | Business Insurance | Sep 2023

September 27, 2023 – Developing “soft skills” such as empathy and active listening is fast becoming vital for those who want to successfully manage workers compensation claims, according to a recent survey of high-performing claims organizations.

Chicago-based Rising Medical Solutions on Sept. 18 released the findings of its 10th annual benchmarking survey in which it gathered the input of 388 claims leaders in 2022, identifying how claims organizations with successful claims experiences for injured workers distinguish themselves.

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Annual Workers’ Compensation Benchmarking Study Releases 10-Year Industry Report Card, Reveals Claims Management Progress & Performance Differentiators | Sep 2023

September 18, 2023 – Chicago, IL –  Since 2013, Rising Medical Solutions’ annual Workers’ Compensation Benchmarking Study has surveyed more than 3,600 claims leaders and frontline claims professionals on their top operational priorities, challenges, and opportunities, as well as their strategies for improving claim outcomes.

Now, with the release of its tenth Study Report, this national research program reveals the trajectory of how claims management has (or has not) progressed over the past decade––ultimately delivering a 10-year industry report card.

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Rising Earns “Top Workplaces” National Award | Aug 2023

August 23, 2023 – Chicago, IL – Rising Medical Solutions (Rising) today announced that it is a national 2023 Top Workplaces winner. The Top Workplaces program, directed by Energage, celebrates organizations that have built people-first workplace cultures within their sector. The award marks Rising as an employer of choice for those seeking employment in the healthcare industry.

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Portal Fatigue: Less is More for Frontline Claims Professionals by Rising CEO Jason Beans | WorkCompWire | June 2023

June 15, 2023 – Helping injured employees get back to productive life is an enormous and critical job. Unfortunately, it is a job that is too often focused on administrative tasks instead of high value efforts that positively impact an employee’s life. According to Rising Medical Solutions’ annual Workers’ Compensation Benchmarking Study, over one quarter of frontline claims professionals report that administrative work comprises more than 40% of their time, while nearly another quarter say it takes up 30 to 40% of their time.

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Webinar to Examine 10 Years of Work Comp Benchmarking Study Data, Reveal How High-Performing Claims Organizations Are Surpassing Trends | June 2023

June 14, 2023 – Chicago, IL – Experts from Rising Medical Solutions’ annual Workers’ Compensation Benchmarking Study will dissect a decade’s worth of benchmarking study data in a free webinar on Wednesday, June 28, 2023, from 2 p.m. to 3 p.m. ET. The webinar, entitled “What 10 Years of Data Reveals About High-Performing Claims Organizations,” will use the study’s latest survey results to examine how claims management has (or has not) progressed since the study launched, predict where the industry is going, and recommend high-performance strategies for future organizational success.

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The Amazon Effect: Streamlining Work Comp Care Management by Rising CEO Jason Beans | WorkCompWire | June 2023

June 1, 2023 – Amazon has forever revolutionized the way we shop. The e-commerce giant has become synonymous with convenience and choice, raising the bar for selection, pricing options, delivery speed, and self-service simplicity.

At the core of Amazon’s success is an extreme focus on the customer experience. They understand that customers want a wide selection of products, but they want them vetted and reviewed for quality as well. Amazon also understands that customers want shopping to be easy, including limiting the number of websites, logins, passwords, and profiles they have to manage.

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